BANGLADESH UPDATE

2018 Transition Accord

Matalan was confirmed on 1st September 2021 as amongst the signatories of the International Accord for Health and Safety in the Textile and Garment Industry.

Like its predecessor agreements, the Bangladesh Accord on Fire and Building Safety in Bangladesh and subsequent 2018 Transition Accord both of which Matalan signed, this is a legally binding agreement between companies and trade unions to make Ready-Made Garment (RMG) and textile factories safe. The renewed agreement advances the fundamental elements that made the Accord successful, including: respect for freedom of association, independent administration and implementation, a high level of transparency, provisions to ensure remediation is financially feasible, Safety Committee training and worker awareness program, and a credible, independent complaints mechanism. In Bangladesh, the agreement is already implemented by the independent national tri-partite RMG Sustainability Council (“RSC”) consisting of brands, unions and industry.

Key new features of the International Accord include:

A commitment to focus on the health and safety programme in Bangladesh, and on building a credible industry wide compliance and accountability mechanism;

A commitment to expand the work of the International Accord based on feasibility studies;

An option to expand the scope of the agreement to address human rights due diligence; An optional streamlined arbitration process to enforce the Accord’s terms

We look forward to continued collaboration with the International Accord and similar organisations as we constantly look for ways of further improving health and safety in our factories.

We're happy to offer free returns of exchanges within 28 days of receiving your order. To qualify, ensure your items:

• Are unused with original packaging and tags intact.

• Include the delivery note filled out with your reason for return.

Important: Return steps vary by brand. Find your brand below:

Use the pre-paid label included in your parcel for these brands:

• Cotton Traders

• In The Style

• Rafaella Bags

• Roman

Click on the brand below to create your pre-printed returns label online:

• Blue Vanilla

• Boi Trading

• Brandsin

• Brand Threads

• Chi Chi London

• Gardiners

• Gini London

• Golden Moments

• Izabel

• L&R

• Linzi

• Love Lemonade

• MadeIn

• Mela

• Peers Hardy

• Pertemba

• Pink Vanilla

• Quiz

• Regatta

• Threadbare

• Totes

• Urban Bliss

• Vanilla Underground

• Where's That From

• Yumi

Return an item from other brands

Items from other brands cannot be returned in-store and follow may have a different return process. 

Select the category that best matches your item below to ensure your return is processed correctly: